Shipping Policy
Effective Date: June 14, 2026
Thank you for shopping with 1st Class Mobile Automotive Detailing LLC. We are committed to processing and shipping your order as quickly and accurately as possible.
Order Processing
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Orders are typically processed within 1–3 business days.
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Orders are processed Monday through Friday, excluding holidays.
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Orders placed on weekends or holidays will begin processing on the next business day.
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During product launches, promotions, holidays, or periods of high demand, processing times may be extended.
Shipping Methods
We ship through reputable carriers, including:
Available shipping options and rates will be displayed at checkout.
Shipping Rates
Shipping costs are calculated based on:
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Package weight
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Package dimensions
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Destination
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Selected shipping method
Shipping charges are calculated and displayed before completing your purchase.
Delivery Estimates
Estimated delivery times begin after order processing is completed.
Typical delivery estimates:
Delivery times are estimates only and are not guaranteed.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information, allowing you to monitor your shipment's progress.
Shipping Restrictions
At this time, we ship within the United States only.
Certain products may be subject to shipping restrictions due to carrier regulations regarding automotive chemicals and related products.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
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We are not responsible for delays or lost shipments.
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Additional shipping charges may apply if an order must be reshipped.
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Address changes may not be possible once an order has been processed or shipped.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery responsibility rests with the carrier.
While we will assist customers in filing claims and locating packages, we are not responsible for:
Customers are encouraged to use secure delivery locations whenever possible.
Damaged Shipments
If your order arrives damaged:
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Retain all packaging materials.
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Take photos of the damaged product and shipping box.
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Contact us within 48 hours of delivery.
We will review the claim and work toward a replacement or appropriate resolution.
Order Cancellations
Orders may be canceled for a full refund prior to shipment.
Once an order has shipped, it cannot be canceled and will be subject to our Return & Refund Policy.
Contact Information
For shipping questions or order support, please contact:
1st Class Mobile Automotive Detailing
https://www.1stclassmad.com
Email: ProductSupport@1stclassmad.com
Important: Shipping times are estimates and may be affected by weather events, carrier disruptions, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.